Supply Chain Operations Reference (SCOR)

The Supply Chain Council (SCC) SCOR Framework is the last process framework that I will discuss at this time. It provides and integrated end-to-end process,value chain, within an organisation linking both suppliers and customers.I have used this framework many times to categorise process types. SCOR has six major management processes types:

1. Plan - describe the activities associated with developing plans to operate the supply chain.
2. Source- describe the ordering (or scheduling of deliveries) and receipt of goods and services.
3. Make - describe the activities associated with the conversion of materials or creation of the content for services.
4. Deliver - describe the activities associated with the creation, maintenance and fulfillment of customer orders.
5. Return - describe the activities associated with the reverse flow of goods.
6. Enable - describe the activities associated with the enabling the management of the supply chain.

There are recommended metrics for each of the process categories. This is very useful as developing and managing processes without metrics is pointless exercise.

The SCOR model has 3 levels of processes shown in the diagram below with levels 4 and 5 defined as business and organisation specific.

The SCOR process architecture can be easily transformed into an application requirements diagram:

I have used this in the past to analyse the gaps in the supply chain architecture and put a place a strategy and budget to fill the gaps.You may notice I have added design in this diagram, this is an extension to SCOR covered in DCOR.