Building Value Chain from Holistic Business Model
The high level processes in the Holistic Business model are transformed into a Value Chain to support the Business Modelling Profit Model. This links the lower level work activity to supporting and achieving the Goals and Objectives of the Company and provides the ability to continuously monitor the performance of the organisation. The diagram below has been created using ARIS Event-driven Process Chain (EPC) modeling language which provides a structure for drilling down from the process type/category to the process elements (activities). The process map below covers all the the process types and categories defined in the Holistic Business Model.
The diagram below shows how a hierarchical process model provides the means of monitoring the lower level activities and linking them through to the higher level end-to-end processes that impact the achievement of the companies objectives and goals. This diagram highlights the importance of Business Intelligence when implementing a Business Process Improvement (BPI) project and how other supporting projects such as Six Sigma, Balanced Scorecard and Lean Management can provide a means of identifying continuous improvement projects through the assignment of business process ownership .
To assist and ensure all processes are identified there are a number of Frameworks I have found to be used as reference models:
- APQC Process Classification Framework (PCF)
- eTOM Process Framework (Enhanced Telecom Operations Map)
- Information Technology Infrastructure Library (ITIL)
- Balance Scorecard
- Supply Chain Operations Reference-model (SCOR)
- Six Sigma
- PMI guide to the Project Management Body of Knowledge
In the next few BLOGS I will discuss in more depth some of these frameworks. In addition to frameworks for building a business architecture there is a need to document the design process and there also a number of frameworks that can serve as a structured repository for this purpose.
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