The Resource Model

The Resource Model defines the Key Resources needed to deliver the customer value proposition and profit Model consistently. The alignment of the resources within the Business Model is an important factor in driving a predictable business, re-assuring external partners (Customers, Suppliers and Investors) that their investment is protected.

Internally within a business the Resource Model is an important link in defining the roles and responsibilities of the key process owners. It provides a transparent communication channel allowing consistent execution of responsibilities and the means of analyzing the performance of the process owners and external partners. In addition it provides a mechanism to increase flexibility within an organisation to react to changes quickly with minimum disruption to the normal daily flow business activity.

The resources model is further expanded into a more detailed model providing, as a by-product, an effective communications channel through the business supply chain. Aligned to the Value proposition a Statement of Direction is developed as a part of defining the Business Strategy along with Goals and Objectives which can be decomposed to the lower levels in the business model ensuring all human resources have clearly defined roles and responsibilities. This can be measured in conjunction with the effective management of detailed business processes and tasks, assigned to the process owners.